Past Events

Peer Group: CS / Contact Center Workforce Management Special Interest Group
Date Title Focus Area Peer Group
04/02/24 Special Interest Group - Contact Center Workforce Management Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
11/09/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
07/20/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
05/04/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
02/02/23 Contact Center Workforce Management - Special Interest Group Virtual Meeting Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details
10/20/22 Special Interest Group, Pilot Session - Workforce Management in Customer Care Customer Service Focus Area CS / Contact Center Workforce Management Special Interest Group Event Details